We at Zanzibility Ltd respect the privacy and confidentiality of our clients’ personal
data. We are committed to implementing policies, practices and processes to safeguard the collection, use and disclosure of the personal data you provide us, in compliance with the Singapore Personal Data Protection Act (PDPA) 2012.

We have developed this Privacy / Data Protection Policy to assist you in understanding how we collect, use, disclose, process and retain your personal data.

How We Collect Your Personal Data

The PDPA defines personal data as “data, whether true or not, about an individual who can be identified a) from that data; or b) from that data and other information to which the organisation has or is likely to have access.”

We collect the personal data of our prospects and clients through the following methods / channels:
• When you submit all forms for enrolment processing
• When you make enquiries

Types of Personal Data We Collect About You

The types of personal data we collect about you may include:
• Education & Professional Qualifications
• Medical Details/Health Information
• Personal Contact Information
• Personal Details
• Photos & Video Footage

How We Use Your Personal Data

We use the personal data we have collected about you for one or more of the following purposes:
• Comply with legal obligations and regulatory requirements
• Fulfil legal requirements
• Academic purposes
• Printing of Marketing brochures or other promotional materials

Who We Disclose Your Personal Data To

We disclose some of the personal data we have collected about you to the following parties or organisations outside Zanzibility Ltd:
• Banks
• External vendors
• ECDA and other government agencies

How We Manage the Collection, Use and Disclosure of Your Personal Data

We take our responsibilities under the PDPA seriously. We are committed to implementing policies, practices and processes for data protection that comply closely with the PDPA obligations. These are elaborated in the rest of this Policy document.

Obtaining Consent

Before we collect, use or disclose your personal data, we will notify you of the purpose why we are doing so. We next obtain written confirmation from you on your expressed consent. As far as possible, we will not collect more personal data than necessary for the stated purpose.

Under certain circumstances, we may assume deemed consent from you when you voluntarily provide your personal data for the stated purpose, e.g. when you enter into a sales agreement.

Third-Party Consent

If you have a one-on-one meeting with us or do a transaction with us on behalf of another individual, you must first obtain consent from that individual in order for us to collect, use or disclose his/her personal data.

Withdrawal of Consent

If you wish to withdraw consent, you should give us reasonable advance notice. You have to be aware, though, of the likely consequences of your withdrawal of consent, e.g. without your personal contact information we may not be able to inform you of future updates or that the quality of our service may be impacted.

Your request for withdrawal of consent can take the form of an email or letter to us, or through the “UNSUB” feature in an online service.

Accessing and Making Correction to Your Personal Data

You may write in to us, based on reasonable grounds, to find out how we have been using or disclosing your personal data. We are obligated under the PDPA to allow you access to your personal data of the past one year, and to make any correction if there is any error or omission. Before we accede to your request, we may need to verify your identity by checking your NRIC or other legal identification document. We will try to respond to your request within 30 days. By which time we will give you an estimate of how long it is going to take to retrieve all the relevant data, and how much we will charge you for processing the request.

Accuracy of Your Personal Data

We will take reasonable precautions and verification checks to ensure that the personal data we have collected from you is reasonably accurate, complete and up-to-date. From time to time, we will do a verification exercise for you to update us on any changes to your personal data. If you are a client or customer, it is important that you update us if there are any changes in your personal information such as your home address.

Protection of Personal Data

We have implemented an Information Security Policy that governs how personal data and confidential information are protected within our organisation. We will take the necessary security arrangements to protect your personal data that is under our charge or control to prevent unauthorised access, collection, use, disclosure, or similar risks. All our employees will take reasonable and appropriate measures to maintain the confidentiality and integrity of your personal data, and will only share your data with authorised persons on a ‘need to know’ basis.

External data intermediaries who process and maintain your personal data on our behalf will be bound by contractual data security arrangements we have with them.

Retention of Personal Data

We will not retain any of your personal data under our charge or control when it is no longer necessary for any business or legal purposes. We have a Document Retention Policy that spells out how long we ought to retain each type of confidential document or personal data. Certain retention periods are based on statutory or regulatory requirements.

We will ensure that your personal data that no longer has any business or legal use will be destroyed or disposed of in a secure manner. This applies to both paper documents and electronic data stored in databases.

Transfer of Personal Data

If there is a need for us to transfer your personal data to another country, we will ensure that the standard of data protection in the recipient country is comparable to that of Singapore’s PDPA. If this is not so, we will enter into a contractual agreement with the receiving party to accord similar levels of data protection as that in Singapore.

Do-Not-Call (DNC) Provisions

Before we make any ‘cold calls’ in telemarketing activities, we will check the DNC Registry and our internal blacklist before we make the phone call, send SMSes or send faxes to the individual, unless that individual has given his/her clear and unambiguous consent. The blacklist refers to phone numbers belonging to those individuals who have withdrawn their consent.

Contacting Us

If you have any questions about our collection, use, and/or disclosure of your personal data; feedback regarding this Policy, or any complaint you have relating to how we manage your personal data, you may contact us:
Email Address: zanzibilitystonetown@gmail.com

Any query or complaint should include, at least, the following details:
• Full name and contact information of the data subject
• Brief description of the query or complaint

We treat such queries and complaints seriously and will deal with them confidentially and within reasonable time.

PAYMENT:

Payment for all trips are invoiced in USD as this is the currency we pay most of our expenses with.

REGISTRATION:

To register, you must be female and a member of the Facebook group Kaftankraft Zanzibility and send an email to zanzibilitystonetown@gmail.com and state which trip you wish to register for and provide your full name as it appears on your passport.

In return you will receive a booking confirmation, invoice, and payment link for the deposit of 400 USD with a 14-day payment deadline.

The deposit paid is considered partial payment of the total cost of the trip and is a binding registration. Failure to pay the deposit does not mean that the agreement is void. When the deposit is paid, you will also receive an invitation to the travel group for the relevant trip on Facebook.

It is in this group that all further practical information about the trip will be shared, and it is here that you get to know your other travel friends and find a roommate if you need it, so it is important that you are a member there.

The right to withdrawal of purchase that otherwise exists in distance selling does not apply to the purchase of travel services. The agreement between the parties is considered to have been entered into upon a confirmed booking and implies acceptance of the travel conditions of the trip.

The invoice for the remaining amount will be sent to you by email 14 days before the due date and is due 70 days before departure. This is due to our obligations to subcontractors.

CANCELLATION POLICY

Cancellations must be made in writing by email. Failure to pay the deposit does not count as a cancellation. In the event of cancellation or no-show, the following fees apply:

• Up to 100 days before departure: USD 70 per person.

• From 100 to 70 days before departure: The deposit amount of USD 450.

• From 70 to 40 days before departure: 50% of the trip price.

• From 40 days and up to the departure date and in case of non-appearance on the day of departure: No refund. This is due to our obligations to subcontractors.

Cancellation/cancellation in extraordinary circumstances

We follow the Norwegian Ministry of Foreign Affairs’ travel advice. As a general rule, the traveler has the right to cancel their trip if acts of war, natural disasters, dangerous infectious diseases or other events that can be equated are observed at the destination or in the immediate vicinity of this in the last 14 days or less before the trip begins, and there is reasonable reason to assume that these conditions will also be on the day of departure. In the event of cancellation for the aforementioned reasons, the credit amount will be refunded. However, the trip cannot be canceled for the aforementioned reasons if the event that is the basis for the cancellation was or should have been known at the time of booking.

The trip may be canceled by Zanzibility Limited if:

1. There is not a sufficient number of participants registered for the trip. Zanzibility Limited will notify the traveler of any cancellation of the trip no later than 30 days before departure.

2. Unavoidable and extraordinary circumstances occur beyond Zanzibility Limited`s control. Examples may include: Danger of war, natural disasters, dangerous infectious diseases, labor disputes or similar.

3. Conditions at the destination/along the itinerary that make it risky or unreasonable to carry out the trip, and that Zanzibility Limited could not reasonably have foreseen. Here, emphasis is placed on assessments from, among others, the Norwegian Ministry of Foreign Affairs’ travel advice and statements from local authorities.

FLIGHTS:

We always fly with Ethiopian Airlines from Gardermoen via Addis Ababa in the evening of the departure day and are back at Gardermoen early in the morning of the arrival day. To Morocco we fly with Norwegian Airlines. The flight ticket is included in the total price of the trip.

HOTEL ROOMS:

It is not possible to have a single room. You will be accommodated two by two in spacious double rooms throughout the trip.

If you are traveling alone, you will find a roommate in the travel group after registration, and we have extensive experience with room allocation which usually works out very well.

NUMBER OF PERSONS:

Zanzibility Limited reserves the right to cancel the trip if there are too few registered participants. Zanzibility Limited shall notify the traveler of any cancellation of the trip no later than 30 days before departure and refund the deposit and remaining amount in full.

TRAVEL INSURANCE:

Everyone who registers for a trip is required to have their own travel insurance. Zanzibility  Limited also recommends taking out cancellation insurance if this is not included in the travel insurance. The traveler is responsible for taking out the necessary insurance. Zanzibility Limited is not responsible for situations and conditions that the traveler could have insured against.

VACCINATIONS:

For any vaccinations you may need and any refills of old ones, you must contact your GP or vaccination office.

VISAS:

ZANZIBAR: Your passport must be valid 6 months after departure from Zanzibar and have at lesst two empty pages.  You must bring 50 USD in cash to pay for a visa at the airport upon arrival in Zanzibar.

Zanzibar has now also introduced a mandatory insurance for all tourists of 44 USD. However, this insurance is not a replacement for your regular travel insurance and must be considered a form of tourist tax. This is easily paid to the Zanzibar government online via this link:

https://visitzanzibar.go.tz/insurance

SOUTH AFRICA: Norwegians are exempt from visas to South Africa.

NAMIBIA: Only machine-readable passports are accepted as valid identification documents. Emergency passports cannot therefore be used for travel to Namibia. It is the traveler’s responsibility to ensure that the passport is valid. The passport must be valid for at least six months after the planned departure, and there must be at least two blank pages in the passport.

From April 1, 2025, Namibia will introduce new visa rules that also apply to Norwegian citizens. You will still be able to get a visa on arrival or apply for it digitally in advance, but it will now cost a fee of 1,600 Namibian Dollars, approx. 87 USD.

Visitors must be prepared to show a valid return ticket upon entry, as well as proof of sufficient funds (cash and credit card).

MOROCCO

Norwegians are exempt from visas to Marocco.

Hand made jewellery from locally farmed Mother of Pearl and Coconut. Hooks and rings in stainless steel. Produced by 18 women in the village of Bweleo in Zanzibar has made the womens collective Ukweli ni Njia Safi.

They grow oysters and coconuts and we buy both to make beautiful jewellery. 18 women in a collective like this can change the course of a whole local community if they succed.

100% organic and ecological coconut oil from Amina Products in Zanzibar. Hand msade based on recipes inherited from grandmother to mother and now Amina.

She produces her own pure coconut oil and adds organic scents of lemon grass and jasmin.

Pure coconut oil is a very efficient moisturizer for dry skin. It hydrates the skin and strenghtens the natural protection to better lock in the misture. It is also an axcellent hair treatment.

Kikoi is rectangular pieces of woven cotton in the form of a “sarong”. They are a very important part of Swahili culture. Women use Kikoi as headwear, to tie the baby on the bback and as towels.

Because of the Kikois soft, light quality, it ansorbs water very fast and dries quckly. It is therefre the perfect beach towel.

All our Kikoi is hand woven and colored by MOTO, Zanzibar and made from 100% Tanzanian cotton. Read more about MOTO HERE.

Lene Wikander is a travel journalist, blogger, author and world traveller living in Stone Town, Zanzibar. She has lived and traveled all over the world for thirty years and is a travel columnist for Norways bestselling Womens Magazine Tara.

Together with her local team of female guides in Zanzibar and collaborating partners in South Africa and Morocco, she organizes exclusive all female group trips to several countries in Africa.

Lene started organizing female group tours to Zanzibar and Tanzania in 2017 and has since expanded and are still expanding with group tours for adventurous ladies to South-Africa, Namibia and Moorocco.

Lene`s Zanzibility trips are so much more then a journey. They are Africa seen from the female perspective. With local botique experiences, creating an international Women`s community with new friendships for life. She is not showing you history, she is showing you her story. Because the beauty of the world is shaped in the eye of the beholder.

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